Problem solving(8D, 5 Why)

Content

1. Ishikawa diagram

1. (5Why’s)
2. Process map
3. Chart
4. Paretto diagram
5. Control diagram
6. Diagram XY
7. Brainstorming
8. Cause effect matrix
9. PDCA (plan–do–check–act) .
10. 8D

Time duration 2 days

Location: In house extern

To Whom: All the relevant positions from the company to understand the basic tools used in Problem solving and QMS system.

Language: Romanian, English

Diploma/Test:

Written exam with 20 questions.
Certificate of achievement for those who pass the test.